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302-1001 Cloverdale Ave. Victoria BC, V8X 4C9

Opening Hours : Monday to Thursday - 8am to 4pm
  Contact : 250-386-3624

Covid-19 Protocols

COVID-19 OFFICE PROTOCOLS

Times are different, and we have implemented numerous changes to protect patients and staff.

APPOINTMENTS:

  • All patients are being asked pre-screening questions about Covid-19 prior to making an appointment.
  • These questions will be reviewed again upon arrival at the office.
  • Patients deemed to be higher risk will be advised to defer treatment.
  • Fewer patients will be seen on a daily basis to allow for physical distancing, as more time will be allocated between patients to allow for more stringent disinfection procedures.
  • It will be important to be on time for your appointment to allow for proper patient distancing – you may be asked to stay in your car until staff are ready to see you.
  • Reception area seating is extremely limited and to further limit exposure to staff other attendees may be required to wait in their car.
  • Please bring and wear your own mask into the office.
  • Patient billings and payments will be performed with minimal physical contact.

OFFICE :

  • Plexiglass barriers are in place between the reception staff and patients.
  • Staff will be wearing masks and sometimes face-shields.
  • All magazines, toys, etc. have been removed.

CLINICAL TREATMENT:

  • Masks/face shields will be routinely used.
  • Our use of the rubber dam will continue.
  • Gowns will be used for certain clinical procedures.